About The Speaker
Rob Define Is the Customer Experience Director at Believe, one of the world’s leading digital music companies. Prior to joining Believe in 2020, Rob oversaw the digital and product strategy for international travel companies. He now turns his attention to the music industry in a role encompassing product, data, and design. The artist market is undergoing profound changes, and Rob is creating both data and customer-led product solutions to meet the evolving needs of local independent artists and labels.